Welcome to Clothing Store! We combine automotive passion with urban fashion to create unique apparel and accessories for enthusiasts like you. Below you’ll find answers to our most common questions.
Products & Sizing
What types of products do you offer?
We specialize in automotive-inspired apparel and accessories. Our collection includes:
- Footwear: Boots, Mary-Janes, Sandals, and our popular Donut Classics
- Headwear: Caps and hats for the automotive enthusiast
- Accessories: Bags, insoles, laces, and decor items
- Apparel: Graphic tees from our CARS ARE PAIN collection and seasonal items
Do you offer different sizing options?
Yes! We offer both men’s and unisex sizing across most of our collections. For specific sizing information, check the product description on each item page where we provide detailed size charts to help you find the perfect fit.
What are your most popular collections?
Our Donut Classics and CARS ARE PAIN collections are consistently our best sellers. We also feature seasonal collections and clearance items for great deals on automotive-inspired style.
Ordering & Payment
What payment methods do you accept?
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
How do I track my order?
Once your order ships, we’ll send you a tracking number via email. You can use this to follow your package’s journey from our distribution center right to your door – just like tracking lap times!
Can I modify or cancel my order after placing it?
We process orders quickly to get your gear to you as fast as possible. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the processing stage.
Shipping & Delivery
What are your shipping options and costs?
We offer two shipping options:
- Standard Shipping – $12.95: For those who want their gear fast – like a well-tuned engine ready for the track. We partner with DHL and FedEx for reliable, trackable delivery. Delivery Time: 10-15 business days after shipping.
- Free Shipping: For orders over $50, we’ll ship your items for free via EMS. Delivery Time: 15-25 business days after shipping.
How long does order processing take?
We process all orders within 1-2 business days before they ship out. During high-demand periods (like when we drop new Donut Classics or limited CARS ARE PAIN collections), processing might take an extra day – but we’ll keep you updated.
Do you ship internationally?
We ship worldwide to fuel automotive passion across the globe! However, please note that we currently cannot deliver to some Asian countries and select remote regions. International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
What should I do if my package is lost or delayed?
While we work with reliable carriers, occasionally packages may experience delays. First, check your tracking information for updates. If your package seems lost or significantly delayed beyond the estimated delivery window, contact our support team at [email protected] and we’ll investigate.
Returns & Exchanges
What is your return policy?
Not the right fit? We get it – sometimes parts don’t line up perfectly. You have 15 days from the delivery date to return items for exchange or refund. Items must be unworn, unwashed, and in original packaging with tags attached.
How do I initiate a return or exchange?
Please visit our Returns Policy page for complete details on our return process. For specific return requests, contact our customer support team at [email protected].
Are there any items that cannot be returned?
For hygiene reasons, items like insoles may have different return requirements. Please check individual product descriptions for specific return restrictions. All items must be returned in original condition with tags attached to be eligible for return.
Account & Technical Issues
Do I need to create an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track your order history, save your preferences, and makes future checkout faster.
I’m having trouble accessing my account. What should I do?
If you’re experiencing issues with your account, try using the “Forgot Password” feature. If problems persist, contact our support team and we’ll help get you back on track.
The website isn’t working properly on my device. How can I fix this?
Try refreshing the page, clearing your browser cache, or trying a different browser. If issues continue, please let us know what device and browser you’re using so we can investigate.
Still Have Questions?
Our customer support team understands that waiting for gear can feel like waiting for parts to arrive for your build. We’re here to help!
Email us at: [email protected]
We typically respond within 24 hours – faster than most shipping times!
Clothing Store Team
Where Automotive Passion Meets Urban Fashion